Return Refund Policy
All curtain products are covered with 12-months warranty on fabric and extended 3-YEARS warranty for members. Join our diamond membership now to avail of the benefits. (Free registration for limited time only)
If you are the original purchaser and a significant structural or cosmetic defect appears in your TD Curtain Partners product within 12 months (non member) and Three years (diamond membership) of purchase, we'll replace the defective part at our cost:
Including labour charges in the first year. After first year, you can choose to pay a labor charge, and we'll deliver a replacement to you.
What's not covered: Claims by anyone but the original purchaser of the product.Claims on products that were not paid for as per invoice.Wear and tear consistent with the age, type and use of the product.Products exceeding our recommended dimensions.Costs of transporting product back to / from our workshops.
Customised Returns Product that has been ordered to your specifications, or resized, cannot be returned.We are only able to accept returns on orders which are incorrectly manufactured and/or are defective.