Quality Custom Made Curtains at Affordable Prices - Tailors Direct Outlet   
Login / Register   
Currency:

Returns and Warranty


Shop with confidence. All purchase will be covered for 12 months. To make it even better, we are introducing 3 Years Warranty exclusive to our members, join our free membership and enjoy benefit today.

If you are the original purchaser and a significant structural or cosmetic defect appears in your TD Curtain Partners product within Three years of purchase, we'll replace the defective part at our cost:

• Including labour charges in the first year

• After first year, you can choose to pay a labour charge, and we'll deliver a replacement to you.


What's not covered:

• Claims by anyone but the original purchaser of the product.

• Claims on products that were not paid for as per invoice.

• Wear and tear consistent with the age, type and use of the product.

• Products exceeding our recommended dimensions.

• Costs of transporting product back to / from our workshops.


Customised Returns

• Product that has been ordered to your specifications, or resized, cannot be returned.

• We are only able to accept returns on orders which are incorrectly manufactured and/or are defective.