Returns and Warranty
Shop with confidence. All purchase will be covered for 12 months. To make it even better, we are introducing 3 Years Warranty exclusive to our members, join our free membership and enjoy benefit today.
If you are the original purchaser and a significant structural or cosmetic defect appears in your TD Curtain Partners product within Three years of purchase, we'll replace the defective part at our cost:
• Including labour charges in the first year
• After first year, you can choose to pay a labour charge, and we'll deliver a replacement to you.
What's not covered:
• Claims by anyone but the original purchaser of the product.
• Claims on products that were not paid for as per invoice.
• Wear and tear consistent with the age, type and use of the product.
• Products exceeding our recommended dimensions.
• Costs of transporting product back to / from our workshops.
• Product that has been ordered to your specifications, or resized, cannot be returned.
• We are only able to accept returns on orders which are incorrectly manufactured and/or are defective.